Understanding the phenomenon of emotional contagion in government agencies; analysis of influencing factors and consequences with fuzzy  cognitive map method

Shariatnejad, Ali; MENNATI, REZVAN; Mousavizadeh, Seyedeh Maryam

doi:10.48308/jcoc.2025.235490.1387

Understanding the phenomenon of emotional contagion in government agencies; analysis of influencing factors and consequences with fuzzy cognitive map method

Document Type : Original Article

Authors

ali shariatnejad ¹

REZVAN MENNATI ²

Seyedeh maryam Mousavizadeh ²

¹ lorestan university assistant professor

² PHD student of management, Lorestan University, Khorramabad, Iran

10.48308/jcoc.2025.235490.1387

Abstract

Aim:The emotions and feelings of people who interact with each other will lead to the formation of a set of behaviors and actions that all affect the world. One of the topics that affects the working life of employees in organizations is the phenomenon of emotional contagion. Emotional contagion refers to the fact that the emotions and feelings of people in organizational work environments are transferred to each other and affect their behavior and performance. Therefore, the current research was carried out with the aim of knowing and understanding the phenomenon of emotional contagion in government organizations: analyzing the influencing factors and consequences.

Methodology: This research is applied in terms of purpose, and in terms of data collection method, it is survey and exploratory, and it has a comparative and inductive research philosophy. The statistical population of the research consists of experts including senior managers and human resource managers of government organizations, whose sample members were selected using the purposeful sampling method and based on the principle of theoretical saturation. The data collection tool is in the qualitative part of the interview and in the quantitative part of the questionnaire, the validity and reliability of the tools were analyzed using content validity and intra-coder inter-coder reliability for the interview and content validity a

Keywords

excitement

contagion

emotional contagion

government agencies

Subjects