Identifying factors for improving employee adaptation to hybrid work using the FCM method

Document Type : Original Article

Authors

1 Department of Management, Faculty of Management and Economics, Lorestan University, Khorramabad, Iran

2 Department of Management, Faculty of Management and Economics, Lorestan University, Khorramabad

10.48308/jcoc.2025.239697.1480

Abstract

Objectives: With the rapid growth of hybrid work practices in the post-COVID-19 era, employee adaptation to this method has become one of the main concerns of organizations. Accordingly, this study aimed to identify and analyze the factors affecting the improvement of employee adaptation to hybrid work.

Method: The present study is applied in terms of purpose and descriptive-survey in terms of data collection. The statistical population of the study in both qualitative and quantitative sections is managers and employees of government organizations (Lorestan University, Khorramabad Education Department), 23 of whom were selected using purposive sampling method and based on the theoretical saturation principle. The data collection tool in the qualitative section is an interview, and in the quantitative section, a fuzzy cognitive map questionnaire. For data analysis in the qualitative section, a content analysis approach and coding method using MaxQDA software were used, and in the quantitative section, a fuzzy cognitive map method was used. The validity and reliability of the interview were confirmed using content validity, theoretical validity, and intra-coder and inter-coder reliability. The validity and reliability of the questionnaire were also measured using content validity and test-retest.

Findings: The results of the research include identifying factors that improve employees' adaptation to hybrid work in government organizations (Lorestan University, Khorramabad Education Department).

Conclusion: The findings indicate that the most important factors, in order of importance, are institutionalization of job ecosystem mechanisms (28.23), efficiency of the organization's teleworking system (27.56), digital governance and hybrid work strategy (27.52), correct and principled

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Career and Organizational Counseling
Volume 17, Issue 3
September 2025
Pages 85-116

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