طراحی مدل تقویت ماندگاری سازمانی کارکنان دانش‏پایه: با استفاده از فن دلفی

One of the most basic and important challenges that facing organizations is the increase in demand of knowledge workers in future years. The study aimed to explore how the conceptual model of knowledge workers’ organizational sustainability strengthening with emphasis on human resource management practices. HR factors affecting survival knowledge workers was conducted by using a qualitative approach in which there was no predetermined framework such theory or model and this framework based on data collected were designed. To do this, first by studying the history of earlier research, a comprehensive understanding of the literature in this field is derived and accordingly, the preliminary list of HR factors affecting organizational survival of knowledge workers provided. Then these elements were complete and final with the Delphi method. The results obtained show that HRM practices including the development of skills, compensation, opportunity to participate, organizational support and procedural justice can anticipate intend to stay through job satisfaction, organizational commitment and trust in management.